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- A gift card is used to pay for all types of services at Arasan Wellness & SPA other than bar and kitchen services.
- A gift card has a face value in Tenge (amount including VAT).
- Clients are served with a gift card according to the standard procedure provided for by the current rules of the Arasan Wellness & SPA Complex.
- Luxe-rooms, bath ceremonies, Arasan Detox & SPA procedures (massage SPA-Salon), Beauty Studio and Wellness & SPA (hydropathical establishment) should be booked at least 1 day in advance. One card may be only used in one of the listed departments.
- Upon the expiration of a gift card, it becomes void. The validity of a gift card is 1 month from the date of its purchase.
- A gift card is activated by the cashier at the reception of the Arasan Wellness & SPA Complex.
- Gift cards do not exchanged for money. A card is not refundable. If lost, a gift card is not restored and the amount is not refundable.
- Should goods or services be chosen for an amount less than the nominal value of a gift card, the difference will not be returned to its holder.
- Should goods or services be chosen for an amount exceeding the face value of the card, its holder should make an additional payment in cash or by his bank card.
- A gift card is the property of the Arasan Complex LLP and will not be returned after use.
- A gift card may be used to obtain services of the Arasan Wellness & SPA Complex only for one visit.
- Upon the activation of a card, the presentation of this memo to the cashier is mandatory!